30-Day Total Satisfaction Guarantee
Our ‘No Quibble’ total satisfaction guarantee means that if for any reason you are unhappy with your purchase you can call us within 30 days to arrange a return; we will then replace or issue a full refund for the price you paid for the item.
In addition to any manufacturer’s guarantees we automatically give you 12 months cover on all the accessories we supply (excludes books, guides, multimedia and perishables). If any item develops a fault or stops working we will replace it, or send spare parts free of charge (excludes delivery). This extended free warranty only covers the original fault and does not extend to any indirect costs.
We recommend perishable goods such as food and attractants be used as soon as possible for best results. See labelling for best before dates.
This guarantee is in addition to your statutory rights and does not detract or replace them.