Ark News Page

14/11/2011 – New Appointment

Ark Wildlife is delighted to welcome Brigitta Stafford to the team. Britt joins us in a communications and marketing capacity, with responsibility for internal and external communications. Ark Wildlife, work closely with the Birdcare Standards Association, GBHi, UFAW and BTO, as well as many local wildlife rescue centres who have the practical knowledge to give the best individual care. One of Britt’s main jobs will be to manage these relationships to ensure Ark Wildlife are constantly observing best practice from researched wildlife care, while supporting continued research and providing financial support to wildlife rescuers.

01/10/2011 – Press Release New Capacity Added

Following last years ‘big freeze’, Ark Wildlife has added 1,500sq ft of floor space and capacity for an additional 65 tons of bird food in its packing area, to ensure sufficient freshly packed natural bird food is available for immediate despatch whatever extremes this winters weather throws at us.

Ark bird food is all BSA (Birdcare Standards Association) approved and blended and packed daily for freshness on the premises. All seeds are carefully selected from high grade crops (largely human grade) and while this offers customers the freshness and quality they expect from ARK bird food, this demand on quality presents problems when the road network is under pressure. Working in partnership with suppliers and delivery companies Ark Wildlife have put in place detailed contingency plans to ensure the regular supply of bird food, when it matters most.

01/09/2011 – New Appointment

Ark Wildlife are delighted to welcome on board their newest member of staff Dan Page, a very capable young man with great experience working in the landscape and garden centre sectors. He brings excellent organisational and planning skills and will keep himself fully occupied assisting the warehouse manager, booking in and quality checking all stock and overseeing property maintenance; quite a remit, good luck Dan. 

14/08/2011 – Social Pages Developed and Photo Sharing

Ark Wildlife have always given great weight to the feedback from customers, from the products and service provided to the little stories and pictures that bring customers to life for an otherwise remote mail order business. In one of those ‘why didn’t we think of this before’ moments, we asked ourselves ‘why don’t we share all this stuff?’

We’ve now created very active Facebook pages, Twitter accounts, Flickr photo sharing and even more directly on our own website. Having taken the plunge, we’re delighted to find customers share our enjoyment ‘sharing’ and we now have the biggest followings of any wildlife business in the UK. We have 5 full time staff allocated to administering our various social pages, to answer any questions and read all submissions. We make sure everyone is fully aware of what’s going on in our customers’ gardens and what we can do to support and serve them better. This has had a really positive effect on the way we work and we’re sure will continue to do so.

01/06/2011 – Major New Launch

Ark Wildlife following the huge popularity of ARK Duck & Swan Floating Discs, the UK’s only complete meal aimed at the wild waterfowl found on lakes and rivers across the UK have now launched Duck Pots™ for the retail market.

Duck Pots™ are 525ml child friendly cartons of Ark’s special formula duck food suitable for all types of inland waterfowl including paddling ducks, geese, swans, coots and moorhens. Some of the advantages of Ark’s Duck Pot™ duck food include its balanced nutritional formula that will fully sustain a wild waterfowl population throughout the year. Additionally, it can be fed on the bankside, where geese and moorhens prefer to feed, or on the water surface (they will float for up to 24 hours) for ducks and swans.

Bread offers little nutritional value to birds and can also pollute waterways if not eaten, due to this many local authorities and water authorities are banning the use of bread, potentially taking away on of the greatest pleasures of visiting the parks; feeding the ducks.

Ark Duck Pot™ duck food provides a wonderful solution by providing wholesome natural food for the water birds in a non-polluting and highly nutritional and tasty snack, presented in a family friendly carton packed with useful information on the birds you’re likely to see at the park. It also offers waterway managers the chance to control the volume of food being distributed on the water and a reliable income stream that can be re-invested in further protecting the water birds environment.

For more information contact Nick Chalkley on 01462 420000 

06/03/2011 – Updated Website Launched

Hello, and welcome to our new website. Although Ark Wildlife have been trading since 1991, this is our brand new website with all new content. One of the things you’ll immediately notice is the addition of Product Reviews. We’ve added these because we honestly believe that no matter how carefully we select our product lines and regardless of the care we take over delivering them to you in first class condition, you can’t beat the real experience of the user over a long period of time. We really welcome all feedback and encourage you to add product reviews to enable all customers to be given more informed buying decisions.

We have also introduced very sophisticated management software behind the website that enables you to log into your account and see your entire order history and delivery status regardless of whether the order was placed on-line or by phone. This gives real control to our customers to manage their relationship with Ark Wildlife.

The software behind the website also monitors all our warehouse stock, in real time. This means when you place an order with Ark Wildlife and the checkout tells you it’s in stock, it’s in stock. All orders are fulfilled from stock on our premises (ex. Live Mealworms), no third party distributors or fulfilment houses for Ark Wildlife. Also if someone places an order on the phone, while you order on the Internet, no problem, the website knows exactly how much stock has been sold or allocated and therefore there will never be disappointment ordering from Ark Wildlife.