The Ark Quality Promise
Our Promise to You is our lifelong commitment to offer fantastic products, at great prices all backed up with brilliant service.
We were founded, and indeed our whole purpose of being is to give wildlife the help it needs to live and flourish in our gardens. We will always ensure that every item we make available for sale has been thoroughly tested fit for purpose, safe and we ensure it’s built to a standard that gives you real value for money.
Our Promise is as much about the little things that add up to a lot; like expert impartial advice, the time taken to talk about your garden and experiences. A company who share your ethics, who ensure bringing products to market does no harm to wildlife elsewhere and of course, gives you the confidence that you’ve purchased the right product and one that will last.
This is why we give you a full 45 days during which if you are unhappy for any reason you can call us to arrange a return and we will replace the item or issue a full refund of the purchase price.
Ark Wildlife give you the following benefits with every retail order you place:
• 45-Day refund or exchange guarantee
• 12-Months minimum product guarantee
• Next day delivery as standard (subject to carrier limitations)
• 100% natural food commitment
• Free delivery for orders £25.00 and over
• After sales service and support
• Privacy – We never sell your details
We want you to be delighted by Ark Wildlife, so please follow the links and check our Terms and Conditions for full details of our service and guarantees.
Our Promise and guarantees are in addition to your statutory rights.