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Freephone: 0800 085 4865

Ark customer service team

Careers at Ark Wildlife

Join the Ark Wildlife Team

Who are we?

From our Hitchin base, we are the UK’s largest independent online seller of bird food, wildlife foods, habitats, and accessories, we’re a fast paced high-tech, ecommerce business. However, we never forget our customers are at the centre of everything we do.

Every order placed is a privilege, and every contact with our customers a pleasure. We put our customers experience first and build our business around their needs.

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Sean McMenemy Ark Founder
Sean McMenemy Ark Founder in his garden

“I want to surround myself with people who are as passionate
about their own jobs, as I am about wildlife. One team
committed 100% to the cause of providing a brilliant customer
experience to every customer with every order forever”

Sean McMenemy

A hard working motivated team

We have a long established, experienced team who are keen to take on more likeminded individuals to help take our company to the next level.

Hiring those who fit in just right is key to retaining the feel-good factor and enjoyment created in a busy and productive workplace. We recruit people who like to be busy every day and who take pride and pleasure in a job well done.

Job opportunities to join our Hitchin based team

If you enjoy…

  • taking responsibility
  • taking a task through to its conclusion
  • making a difference

If you possess…

  • keen attention to detail
  • a willingness to learn
  • resilience and a self-starting mindset

We’d love to hear from you

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“We’re always keen to recruit people with the right attitude and drive.
If you want to join us, don’t wait for an open role, call us now!”

Sean McMenemy

Pay & Perks

We value our people as much as we do nature. We benchmark our pay against fair market rates for the United Kingdom and offer several additional perks.

  • Generous workplace pension
  • Health care plan
  • Eye and dental tests
  • 28-day leave from day 1
  • 3-days to work for a charity of your choice
  • Free parking
  • Free refreshments
  • Country walks
  • Daily answer smash
  • Mental health support through MyWellness

Ark Wildlife Limited is based in Hitchin Hertfordshire delivering exceptionally high-quality bird food, wildlife food, habitats, and accessories via mail order across the UK.

Over the past thirty years we have become the UK’s largest independent ecommerce retailer within the wildlife market and our success is based on our dedication to customer service.

We rely on a highly motivated and skilled team within our Hitchin office to operate our business across the UK. To succeed and offer our customers a brilliant experience we need a highly engaged workforce. This is where hard work and fun meet.

Core roles within our company are customer service from front end telephone operators to website product merchandisers, right through to social media publishers.

Once a customer places an order we need to ensure they get what they want, at a time convenient to them in good condition. This requires a lot of warehouse operations and logistics which all need organising and managing.

Behind the scenes, we have a full administration and accounts team, who keep things ticking along smoothly and ensure we are managed and operate efficiently. This is required to maintain a successful business, but also to ensure we can offer our customers the best prices at all times.

Being an online ecommerce operation we have to maintain a lot of IT, to ensure we comply with all the regulations, protect our customers private data, and manage cyber risks. This is all in addition to running a compelling, informative, and trustworthy website shop.

All in all, we have a great number of skills, in a diverse team, who all need to work effectively together to provide our customers with ‘what they need’. If all this sounds like a positive challenge, perhaps you need to join our team. Apply today for your next career move and job at Ark Wildlife in Hitchin.

Ark Wildlife on LinkedIn to learn more about us and our business
Ark Wildlife’s Facebook Page with 15,000 followers and counting
Ark Wildlife are rated 4.9/5 on Feefo’s independent reviews and we are proud holders of Feefo’s Platinum Service Award for long-term customer service excellence