Due to the carrier network coverage & service availability, goods despatched to the following postcodes will take up to 48 hrs to deliver: BT, GY1-10, IV2-63, JE1-5, TR8, TR10, TR12-13, TR19, TR21-26, TR93.*
Goods despatched to the following postcodes will take up to 72 hrs to deliver: AB36-38, AB55-56, G63, HS1-9, IV21, KA27-28, KW1-17, PA20-50, PA60-78, PA80-88, PH19-26, PH30-44, PH49-50, ZE1-3.*
Ark Environmental products (Schwegler and Vivara Pro stock items) are despatched direct from supplier on a standard 3-5 day service. Next day delivery can be arranged and will be charged to you at cost, please ring free phone 0800 085 4865 for details.
Certain orders for small items weighing under 1kg may be sent 1st Class via the Royal Mail the discretion of the company. Please allow up to 3 days for delivery of these items.
All Live Food (including Mealworm Food) is sent direct from the Live Food farm with free delivery and is not counted in your shopping basket. Live Food orders received by 1pm are despatched same-day via Royal Mail. Orders received after 1pm are despatched the next working day. Please allow up to 3 days for delivery of these items.
* Please see non-standard & exceptions delivery charges section for details of any carrier surcharges that may be applicable.